- Home
- Approach
How a project runs.
A short, documented process with prices, dates and responsibilities written down before work starts.
Process
Discovery call
Day 0Free, 30 to 60 minutes. Your goals, constraints, budget and what success looks like.
FreeWritten proposal
3 business daysScope, deliverables, price, timeline and exclusions in plain language.
You decideScope and deposit
SignedA signed scope document and a 50% deposit on fixed-fee projects.
Start in 1–2 weeksDesign, build, harden
BuildReviews as it takes shape, then security, accessibility and performance testing.
Per package timelineLaunch and run
LaunchTraining, documentation, 30 to 90 days of support, then an optional care plan.
Balance due on delivery
The quality bar every build meets
These standards are part of the price, not extras.
Accessibility
WCAG 2.2 AA.
Keyboard and screen reader testing before launch, reduced-motion support, and contrast checked against real colors, not guesses.
Performance
Core Web Vitals in the green.
Image, caching and asset work tuned for mid-range phones, with a 90+ PageSpeed target on optimization work.
Security
Hardened from day one.
Least-privilege roles, current software, login protection and SSL on every build. Deeper hardening is available as a package.
Search and answers
Structured to be found.
Semantic HTML, on-page SEO and schema markup so search engines and AI assistants understand your business.
What you get at handoff
- Admin access to everything: hosting, domain, code and accounts stay in your name.
- Documentation written for the people who will use the system.
- Training for your team on editing and day-to-day care.
- A record of every security change made.
- Included support for 30, 60 or 90 days depending on the package.
Terms in plain language
Deposits. 50% to start fixed-fee projects, the balance on delivery. Retainers bill monthly in advance. Hourly work bills every two weeks.
Changes. New requirements get a written change-order estimate before any work. If we misestimate our own work, you don't pay for it.
Care plans. Three-month minimum, then 30 days notice to cancel. Unused hours can move into a prepaid hour bank.
Tell us what the system needs to do.
A free 30-minute discovery call, then a written proposal within three business days.